Membership Pause/Cancellation

We make pausing and canceling easy for you to do!

Membership Pause request

Did you know that we offer membership pauses? Keep your access to the BTWB app, stay a part of our community and avoid any future auto-renew commitments or early termination fees. It’s easy! Just fill out the form.

Membership cancellation request

Cancellation requests must be completed through the PushPress app (texts or emails do not count)

  • A minimum of 3-days notice is required; any invoices scheduled to charge within that 3-day window will be billed in full; all membership payments are non-refundable; cancellation within the initial 3-month minimum auto-renew requirement will result in a $50 early termination fee

  • Membership rates are subject to change; if you reactivate in the future, new membership rates are applicable